Avaya IP Office | Houston Phone Systems | DataVox

Telephone Systems

Avaya

Avaya Aura

Avaya Aura... the new evolution of an open, reliable, and extensible IP communications platform for Houston businesses.

An Intelligent Communications Solution

Avaya Aura packages new and existing functions, including Communication Manager, and enables SIP-based session management. Offering a unified communications architecture, Aura simplifies complex networks, reduces infrastructure costs, and connects employees at any location. It efficiently delivers voice, video, unified messaging, presence, web applications, mobile clients, and multimedia conferencing.

Avaya Aura provides core communication services that enable unified communications and contact center solutions to be deployed to connected endpoints regardless of the infrastructure that the endpoints reside on.

Branch, Standard, and Enterprise Editions offer simple per-user licensing. Software and hardware can be purchased to support various levels of scalability and redundancy.

Avaya Aura™ Communication Manager

A software foundation that's open, highly reliable and extensible, Communication Manager offers an IP Telephony platform for enterprises large and small. It delivers centralized call control for a resilient, distributed network. A wide range of servers, gateways, analogue, digital, and IP-based communication devices is supported. Advanced built-in capabilities include mobility applications, call center features, conference calling, and E911 capabilities..

Avaya Aura™ Communication Manager Branch

This set of Communication Manager features is optimized for enterprises with branch locations such as retail stores, banks, insurance offices, government offices, healthcare clinics, schools and more. These capabilities facilitate collaboration and mobility among branch offices. They meet the need for low-cost deployment, easy migration, centralized management of thousands of locations, and enterprise-wide SIP networking

Avaya Aura™ Session Manager

Session Manager enables a distributed system featuring multi-vendor integration, centralized dial plans and user profiles, easier centralized SIP trunking, easier “on-net” call routing, and enhanced scalability and security. This architectural flexibility allows enterprises to significantly reduce telecommunications and management costs, lower their total cost of ownership, and increase agility by providing rapid deployment to various users and locations.

Avaya Aura™ SIP Enablement Services

This application provides connectivity, integration, and a smooth migration path to SIP-based communications. As a result, enterprises can deploy SIP telephony alongside existing analogue, digital (DCP), and IP telephones. Multi-vendor telephony can be integrated for greater collaboration and productivity. The software is centrally managed and supports SIP trunking, SIP stations, Presence, instant messaging, and other SIP-based applications.

Avaya Aura™ System Manager

This common management platform is based on Service Oriented Architecture (SOA) and helps to reduce system management complexity. It provides centralized management functions for provisioning and administration. Its extensibility lets customers expand management capabilities over time to include additional products, applications and vendor solutions under one common management umbrella.

Avaya Aura™ Communication Manager Messaging

Integrated voice mail for Communication Manager is provided by leveraging the Avaya S8500 servers. This application provides call answering and messaging capabilities that lets a user manage messages on a PC, add a voicemail component to a text message, and listen to text messages over the phone.

Avaya Aura™ Application Enablement Services

A set of enhanced telephony APIs, protocols, and web services are available to developers. These capabilities support access to the powerful call processing, media, and administrative features available in Communication Manager. They enable off-the-shelf and custom integration with hundreds of communications and business applications such as Microsoft Office Communicator and IBM Lotus Sametime, as well as a broad range of Call Centre, Call Recording and Click-to-Dial applications.

Avaya Aura™ Presence Services

This product provides a scalable, high performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party endpoints. The presence information allows users to locate colleagues and experts to address customer inquiries, address a service issue, or solve a critical project problem in real time. It also helps to ensure that the right resources are available.

Avaya Integrated Management

This product offers a comprehensive set of applications designed to simplify system administration, provisioning, and network management, including fault and performance management. It helps enterprises to manage thousands of branch locations centrally and to improve network uptime.

Avaya Aura Brochure