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Avaya Communication Manager

The Next Generation of Call-Processing
Communication Manager facilitates
Intelligent Communications and is the next generation of
Avaya call-processing software. Designed as an open,
scalable, and highly reliable telephony solution,
Communication Manager effectively scales from less than 100
users to as many as 36,000 on a single system and to more
than one million users on a single network.
What's New With This Release
Communication Manager 4.0 continues to
offer enhanced scalability, application availability and
survivability for enterprise and branch offices. New
security and business telephony features are provided
through a simplified software pricing structure. Channel and
customer capabilities include:
- Increased capacities to support both the enterprise
and call-center consolidation.
- Consistent dial plan across the enterprise in normal
and survivable mode.
- Improved application availability and survivability
for enterprise and branch offices.
- New security enhancements to increase the security
of customer networks and to conform to customer’s
security standards.
- New business telephony features for enterprise
customers.
- Simplified software price structure that makes it
easier to understand, price, configure and order
Communication Manager-based solutions.
Business Benefits
- A multi-layered approach towards high availability,
survivability and resiliency.
- Provide simplified IP migration, reduced footprint
and a lower cost solution by permitting IP connected
devices to directly connect to the S8500.
- Increased customer network security and simple security management to conform to the customer’s
security requirements.
- Improved ability to flatten, consolidate and extend
communications networks, using dial plan support of up to
13 digit extensions and other key scalability
improvements.
- Consistent operations by preserving the same dial
plan across the enterprise, whether the system operates
in normal operation or survivable (ESS, LSP) remote
operation
Other Avaya Solutions
Partner ®
Advanced Communication System
Avaya IP Office
®

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