Cisco Communication Manager Business Edition 8.5

Converged Voice, Video and Data for Midsize Business.Cisco 9900

Unify Voice, Video, Data, and Mobile Applications

Cisco Unified Communications Manager Business Edition is an easy-to-manage solution that integrates the benefits of media processing (for voice and video calling and mobility) and unified messaging on a single appliance. Consolidating these applications on a single server creates a cost-effective solution that is simple to set up, manage, and use, thereby lowering total cost of ownership (TCO) and providing a smooth migration from older, outdated telephony systems to unified communications.

Cisco Unified Communications Manager Business Edition is designed to deliver enterprise-level unified communications and collaboration performance to your employees to help you serve your customers and achieve your long-term business goals. Designed for medium-sized organizations with smaller IT staffs, the solution provides investment protection with the capacity to grow to up to 500 employees and 20 total sites (19 remote sites).

Cisco Unified Communications Manager Business Edition Version 8.5 incorporates many capabilities specifically designed to meet the needs of medium-sized businesses for improved collaboration across the value chain. customers.
 

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Features and Benefits:

Cisco Unified Communications Manager Business Edition inherits all the core features and functions of the Cisco Unified Communications Manager and Cisco Unity Connection applications. Medium-sized businesses can save money, reduce power consumption, and use less space by reducing the number of communications servers required. Highlighted features include:

  • Call Control
    In addition to standard telephony features such as call coverage, call transfer, call waiting, hold, conference, park, and pickup, Cisco Unified Communications Manager Business Edition delivers a powerful set of telephony features for medium-sized businesses: for instance, intercom with whisper page, do not disturb, hold reversion, immediate divert to voicemail, and hunt groups.
     
  • Voice Messaging
    Cisco Unified Communications Manager Business Edition includes a powerful voice-messaging system, Cisco Unity Connection, which provides many advanced capabilities that can be customized to increase individual and team productivity. Employees can personalize communications options and interact with the system to manage calls and messages in the way that is most comfortable and convenient for them.
     
  • Speech-Enabled Messaging
    To maximize the productivity of mobile workers, Cisco Unity Connection offers a natural and robust speech-activated user interface that allows you to browse and manage your voice messages using simple, natural speech commands. In addition, the Speech Connect for Cisco Unity Connection feature is a built-in speech-enabled Automated Attendant that enables you to call other Cisco Unity Connection users or personal contacts by simply using your voice.
     
  • Powerful Desktop Message Access
    You can manage your voice messages from a variety of devices and locations, whichever best suits the way you work.
     
  • Personal Web Administration
    Cisco Unity Connection allows you to customize your personal settings from a web browser using the Cisco Unity Connection Assistant, a dynamic interface in the browser-based Cisco Personal Communications Assistant (PCA). You can quickly and easily establish or change personal settings such as your voicemail options, security codes, personal distribution lists, and message-delivery options. You can also use the web administration interface to define and manage personal call-transfer rules to customize the delivery of incoming calls based on caller, time of day, or calendar status.
     
  • Simplified Installation, Configuration and Maintenance
    Running on the Cisco Linux-based appliance platform, Cisco Unity Connection uses a common set of management and serviceability tools designed to provide a consistent experience and to streamline the ongoing management and operation of a Cisco Unified Communications System.

Deploying fewer servers saves money on electricity and cooling and saves rack space in the equipment room, wiring closet, or data center. In addition to saving money, using less equipment and power also supports a company’s green initiatives and goals for protecting the environment.
 

System Capacity

  • Maximum number of users 500
  • Maximum number of mailboxes and voicemail ports 500 mailboxes and 24voicemail ports
  • Number of remote sites 20 (centralized call processing, with Cisco Unified SRST).
     

Related Links & Resources

Products:

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Brochures:

Cisco Unified Communications Business Edition (540 KB)


Presentations:

Why Unified Communications? (PPT 6MB)
 

Video Testimonials:

Continental Airlines

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