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Design & Engineering
Certified Avaya, Cisco and Toshiba Engineers
Expert Evaluation, Integration and Troubleshooting
Services
DataVox's Cisco, Avaya & Toshiba telephony
engineers offer expert evaluation, integration and
troubleshooting services for Cisco, Avaya and Toshiba
telephony solutions. Cisco Architecture for Voice Video and
Integrated Data technology supplies the foundation and tools
for creating a single converged system that can manage
voice, video, and data traffic simultaneously. DataVox's
Avaya, Toshiba and Cisco-certified network engineers can
show you how to design a robust Voice over IP phone system
based on Cisco, Avaya and Toshiba IP PBX and Cisco IP
Telephony products. DataVox's Voice over IP engineers can
show you how to pick and deploy telephony software that
makes sense for your small or medium size organization.
Telephony Solutions
DataVox takes the complexity out of your migration to
IP-based telephony with our IP suite of solutions. With our
expert engineering staff and best-in-class IP telephony
partners, DataVox can deliver the cost savings you expect
with minimal business disruption. All DataVox solutions are
based on industry-leading Avaya, Toshiba and Cisco IP
communications equipment.
Analysis & Assessment
DataVox performs a comprehensive review of your
environment including telephone systems, circuits and
LAN/WAN network infrastructures and delivers a detailed
technical, operational, and financial assessment customized
to reach your IP telephony objectives.
Design
Planning for a new telephony solution requires a
multi-layered approach. Some of the details that DataVox
engineers consider include: site cabling, LAN switching,
Contact Center requirements, WAN circuits, Quality of
Service (QoS) routing, equipment placement, packet latency,
dial plans and legacy equipment integration.
Inventory
DataVox maintains VAR relationships with top suppliers of
IP telephony products and services. DataVox is a leading
Cisco, Avaya and Toshiba Partner for IP communications
equipment, and AT&T's top partner selling its voice, hosting
and IP networking services. DataVox can create detailed
parts lists, identify current promotions, and apply
discounts that will bring the highest value.
Installation
Clients who are ready to proceed with an IP telephony
installation need engineering, project management oversight,
end-user training and support to navigate through the
complexities of converged networking. DataVox provides the
required resources, using proven deployment methods to
implement IPT quickly and effectively.
End-User Support
DataVox can manage the day-to-day administration of your
IP telephony system and support your end-users with
help-desk services. This allows your own staff to spend time
on more strategic activities. DataVox's staff is fully
trained in Cisco, Avaya and Toshiba user features to support
your employees' questions and move/add/change/disconnect
requests.
Small Office & Enterprise Class Solutions
For locations with 2-10,000 phone users, DataVox
provides analysis, design, procurement and deployment of
Cisco, Avaya and Toshiba telephony solutions. Whether large
or small, DataVox's solutions are cost-effective and supply
all the features a small branch office or large enterprise
requires (including options for advanced features and AT&T
connectivity), tightly integrated with your Cisco routers
and LAN switch equipment.
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