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DIR Texas Vendor Information
- Cisco
Contract Number
:
DIR-SDD-1374
Vendor Number : 176-025-1479-000
Vendor Details
DIR Customer Contact
Neil Ferguson
Senior Vice President
DataVox Inc.
6650 West Sam Houston Parkway South, 9th Floor
Houston, TX 77072
713.881.7107
713.881.7207
DataVox is proud to be a State of Texas DIR vendor and a member of the DIR Cooperative Contracts Program for Cisco Networking Equipment, Networking Products and Services, and Tele - Network Service. As such, DataVox meets all the requirements of the State of Texas term contracts.
To place your order or speak with a DataVox DIR specialist, call 713-881-7407 or email DIRsales@datavox.net. Purchase orders may be also faxed to 713-881-7207.
- Privately Owned and Operated since 1988
- Over 7000 Customers
- 170+ Employees
- Revenue in Excess of $50+ Million
- Customer Service Technicians Available 24 Hours a Day / 7 Days a Week
- Ranked #1 - Houston Business Journal as Largest
Systems Dealer
Questions?
Contact a DataVox DIR specialist at 713-881-7407 or DIRsales@datavox.net. We look forward to working together with your organization.
DIR Discount Pricing
DataVox Products Category DIR Discount
(Click on item for complete pricing)
| Hardware / Software (software must be bundled) | Discount % off MSRP |
|---|---|
| Cisco (Texas-based DIR customer) | 44.50% |
| Cisco (Non Texas-based DIR customer) | 39.25% |
| Cisco Erate Bundle (with one year free SMARTnet maintenance) | 39.25% |
| Cisco Ironport | 19.50% |
| Maintenance | Discount % off MSRP |
| Cisco SMARTnet - Government | 19.25% |
| Cisco SMARTnet - Education | 31.25% |
Engineering & Product Management
| Technical Services | MSRP | Discount % | DIR Discounted Price |
|---|---|---|---|
| DataVox - Level 1 Engineer | $100 / hour | 25.50% | $74.50 / hour |
| DataVox - Level 2 Engineer | $200 / hour | 34.50% | $131 / hour |
| DataVox - Level 3 Engineer | $250 / hour | 34.50% | $163.75 / hour |
| DataVox Project Management | $195 / hour | 31.25% | $134 / hour |
Return Policy
Due to Manufacturers' restrictions, DataVox reserves
the right to refuse a product for return. Certain items
such as software, special orders including distribution
orders, refurbished equipment, and discontinued products
are sold "as is" and cannot be returned. Returns, if
possible, are subject to current manufacturer's policies
and require a Return Merchandise Authorization (RMA)
number in advance of the return. Returns without an RMA
will be refused. COD shipments will be refused. If a
returned product is not defective, DataVox reserves the
right to assess a 15% restocking charge. Final
acceptance of the return is conditional upon receipt of
the product in "like new" condition with all parts,
packing materials, seals and documentation intact.
DataVox reserves the right to refuse a return which is
not in "like new" condition.
Related Links:
DIR Website - DataVox Contract
Cisco General Warranty Information (PDF)
Cisco Warranty Finder for Specific Items
DIR Cooperative Contracts Program
Cisco
Gold Certified Partner
DataVox is proud to be a Cisco Gold Certified DVAR (Direct Value Added Reseller)This designation demonstrates that DataVox has met rigorous standards for networking competency, service, support and customer satisfaction. As a Cisco Gold Partner, DataVox has earned the ultimate level of credibility in the marketplace in recognition for delivering the highest level of support. Cisco Gold Certified Partners have gained expertise in three Advanced Specializations, resulting in a measurably high level of customer satisfaction.