Powered by industry-leading AI, Dialpad brings calls, messages, meetings, and support together in one seamless workspace.
Dialpad is an AI-powered communications platform that unifies voice, video, messaging, and contact center tools to streamline business communications and enhance customer experiences. DataVox partners with Dialpad to leverage these AI-driven capabilities, using the platform for call center scripts, real-time transcription, automated note-taking, and sentiment analysis. This collaboration allows DataVox to deliver more efficient, innovative solutions and improved customer satisfaction.
Dialpad Connect is an AI-powered unified communications platform designed to streamline business interactions across voice, video, and messaging. With Dialpad Connect, teams can engage with customers and colleagues seamlessly, whether in the office or on the go. The platform offers HD calling, real-time transcription, and automatic meeting recaps, all integrated into a single secure app. Its AI capabilities enhance productivity by providing instant summaries and action items, ensuring that no detail is overlooked. Additionally, Dialpad Connect integrates with popular tools like Salesforce, Zendesk, Microsoft Teams, and Google Workspace, allowing businesses to maintain their existing workflows while benefiting from enhanced communication features.
Dialpad AI Agent is an intelligent virtual assistant that delivers 24/7 customer support, automates routine tasks, and provides instant, accurate answers. It integrates seamlessly with knowledge bases or public websites, reduces agent workload, and offers insights to optimize support—all with an easy, no-code setup.