Mitel Skype for Business Integration
Improve productivity and responsiveness by integrating the power of Mitel Connect telephony into Skype for Business.
Mitel Connect Telephony for Microsoft integrates the Connect business phone system with Skype for Business and Lync 2013 clients. It allows you to bring all of your multi-tasking communications tools together in one simple interface. Shift seamlessly between Skype for Business collaboration features and Mitel Connect call handling and conferencing—without having to open new apps or windows with Mitel Skype for Business integration.
Mitel Telephony for Microsoft delivers a single application footprint for unified communications, combining Mitel’s voice infrastructure with the Skype for Business desktop client to give users the best of both worlds.
Features & Benefits
Manage All Your Calls & Multiple Calls
Hold, mute, blind and consultative transfer, and conference calling are all available in the dashboard or in the contact’s conversation window.
View Call History
Mitel Connect Telephony for Microsoft categorizes and displays your recent call activity, so returning a call is just a click away. View all your IMs and contact call history within the same interface.
Manage Multiple Calls
Handle multiple calls with clarity and ease. Connect Telephony for Microsoft tiles your active calls in a space-saving view with a quick toggle to manage the right call at the right time.
Search the Mitel system directory and get predictive results, including Mitel availability state information. Enjoy the quick efficiency of one-click dialing, or simply type in a number to dial it directly—all from within the Skype for Business client.