DIR Texas Vendor Information – Security
DataVox is proud to be a State of Texas DIR vendor for Security Services – including Surveillance, Security and Monitoring services. As such, DataVox meets all the requirements of the State of Texas term contracts. To learn more, see the DIR Cooperative Contracts Program overview.
To Place Order
To place your order or speak with a DataVox DIR specialist, call 713-881-7407 or email DIRsales@datavox.net. Purchase orders may be also faxed to 713-881-7207. Customers must reference DIR contract number : DIR-CPO-4766 to obtain quotes and when placing purchase orders.
DIR Discount Pricing & Specifications
DIR Customer Services & Discounts
|Products||Customer % Discount off MSRP|
|Pure (Maintenance Renewal)||6.00%|
|Pure (Manufacturer Professional Services)||6.00%|
|Shooter Detection Systems||15.00%|
|Singlewire (Maintenance Renewal)||5.00%|
|Singlewire (OEM Pro Services)||10.00%|
|DataVox Services for Arctic Wolf, Pure, Singlewire, Vmware, and Zerto||Customer % Discount off DataVox List Price|
|DataVox – Level 1 Engineer||5.00%|
|DataVox – Level 2 Engineer||5.00%|
|DataVox – Level 3 Engineer||5.00%|
|DataVox – Advanced Project Management||5.00%|
|DataVox – End User Training Standard||5.00%|
|DataVox – Standard Project Management||5.00%|
|DataVox Services||Customer % Discount off DataVox List Price|
|DataVox – Level 1 Design||26.00%|
|DataVox – Level 2 Design||26.00%|
|DataVox – Level 3 Design||26.00%|
|DataVox – Project Management||26.00%|
|DataVox – Security Project Manager||26.00%|
|DataVox – Programmer||26.00%|
|DataVox – System Engineer||26.00%|
|DataVox – Technician Level 1||26.00%|
|DataVox – Technician Level 2||26.00%|
|DataVox – Technician Level 3||26.00%|
|DataVox – Site Survey||26.00%|
|DataVox – Training Level 1||26.00%|
|DataVox – Training Level 2||26.00%|
|DataVox – Training Level 3||26.00%|
|*All prices are for worked perform during normal business hours
**Pricing for work performed outside of normal business hours is available upon request.
Warranty & Return Policy
Due to Manufacturers’ restrictions, DataVox reserves the right to refuse a product for return. Certain items such as software, special orders including distribution orders, refurbished equipment, and discontinued products are sold “as is” and cannot be returned. Returns, if possible, are subject to current manufacturer’s policies and require a Return Merchandise Authorization (RMA) number in advance of the return. Returns without an RMA will be refused. COD shipments will be refused. If a returned product is not defective, DataVox reserves the right to assess a 15% restocking charge. Final acceptance of the return is conditional upon receipt of the product in “like new” condition with all parts, packing materials, seals and documentation intact. DataVox reserves the right to refuse a return which is not in “like new” condition.
Contact a DataVox DIR specialist at 713-881-7407 or DIRsales@datavox.net. We look forward to working together with your organization.