Intermedia Healthcare

intermedia
healthcare

Improving Patient Experience with better communication

Patients and healthcare providers want the same thing: clear communications that are easy, accurate, and, most importantly, secure.

As your trusted IT provider, we can help you identify and implement cloud-based, HIPAA-compliant communications tools to keep your teams running efficiently, while also delivering a better patient experience – regardless of where anyone is located.

Download “The Modern Communication Guide for Healthcare” to explore best practices and insights into how your organization can:

Deliver high-quality care with better patient communication

Delivering high-quality virtual patient care is critical. And key to that is empowering your clinicians and staff to collaborate effectively wherever they may be – all while meeting security and compliance requirements. But where do you start?

A comprehensive, reliable, and affordable cloud-based communications and collaboration platform that integrates securely with your electronic health records (EHRs) may be your answer. Review our checklist and healthcare use cases to see if you have the tools to:

EHR Integration saves time and improves patient satisfaction

Now you can finally leverage your patient data to improve your patient communications. Our Elevate Healthcare Solutions integrate with the top electronic health records (EHRs) – including Epic, Cerner, MEDITECH, Allscripts, Athenahealth, eClinicalWorks, and NextGen Healthcare – to help you automate tasks, reduce costs, and free up your staff to focus on providing your patients with the best possible care. This includes:

Check out our Contact Center EHR Datasheet to learn more.

uniting patient communications and EHR

Healthcare providers are constantly challenged to provide quality care with limited staff, resources, and time.

Fortunately, a cloud-based intelligent communications tool connected with your EHR system can help bridge this gap. It streamlines processes and integrates access to help you ensure prompt, meaningful patient communications.

Now is the time to invest in these critical tools, and our all-in-one, cloud-based platform brings you:

Integration with the top electronic health records (EHRs) - including Epic, Cerner, MEDITECH, Allscripts, Athenahealth, eClinicalWorks, and NextGen Healthcare.
A full communications system that includes a highly reliable phone service, text/chat, secure file sharing, video conferencing, and more - allowing patients and providers to communicate in their preferred channel.
A scalable contact center solution that automates patient outreach and efficiently answers and routes inbound calls - keeping patients happy while saving you time and money.
File sync and share, real-time backup, voice, chat and SMS archiving, and antivirus to facilitate compliant and secure collaboration among colleagues.