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Cisco Unified Communications Manager
Scalable, Distributable, and Highly Available.
Unify Voice, Video, Data, and Mobile Applications
Cisco Unified Communications enables Enterprise-sized
organizations to communicate more effectively—strengthening
the connections among employees, customers, and
partners—resulting in improved customer service and
increased productivity and profitability. Businesses can
collaborate in real time using applications like
call-routing, contact-management, voice-mail, e-mail, mobile
IP soft phone, and more—in an integrated, easy-to-use
interface. The solution makes it easier for employees to
access information and experts for faster task completion
and issue resolution.
IP Phones, VoIP Gateways, Multimedia Applications
Cisco Unified Communications Manager extends enterprise
telephony features and capabilities to packet telephony
network devices such as IP phones, media processing devices,
voice over IP (VoIP) gateways, and multimedia applications.
Additional services, such as unified messaging, multimedia
conferencing, collaborative contact centers, and interactive
multimedia response systems, are made possible through open
telephony APIs.
Features and Benefits:
Cisco Unified Communications Manager is installed on the Cisco 7800 Series Media Convergence Servers and includes the following features:
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Scalable
Highly scalable, supporting up to 30,000 lines per server cluster. - Applications Support
Able to support a full range of communications features and applications, including SIP-based applications. - Survivability
Highly available for business continuity, supporting multiple levels of server redundancy and survivability. - Telephone Sets
Support for a broad range of phones to suit varying user requirements. - Multiple Operating Systems
Choice of operating system environments: Windows server-based implementation or Linux-based appliance model implementation. - Simplified Solution
Available in an easy-to-manage single-server solution, Cisco Unified Communications Manager Business Edition, that combines call-processing and messaging.
Related Links & Resources
Products:
Brochures:
Cisco Unified Communications Manager (540 KB)
Presentations:
Why Unified Communications? (PPT 6MB)
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