Cisco Unified Communications Manager

Scalable, Distributable, and Highly Available.

Unify Voice, Video, Data, and Mobile ApplicationsCisco 9900

Cisco Unified Communications enables Enterprise-sized organizations to communicate more effectively—strengthening the connections among employees, customers, and partners—resulting in improved customer service and increased productivity and profitability. Businesses can collaborate in real time using applications like call-routing, contact-management, voice-mail, e-mail, mobile IP soft phone, and more—in an integrated, easy-to-use interface. The solution makes it easier for employees to access information and experts for faster task completion and issue resolution.
 

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IP Phones, VoIP Gateways, Multimedia Applications

Cisco Unified Communications Manager extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, voice over IP (VoIP) gateways, and multimedia applications. Additional services, such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems, are made possible through open telephony APIs.
 

Features and Benefits:

Cisco Unified Communications Manager is installed on the Cisco 7800 Series Media Convergence Servers and includes the following features:

  • Scalable
    Highly scalable, supporting up to 30,000 lines per server cluster.
  • Applications Support
    Able to support a full range of communications features and applications, including SIP-based applications.
  • Survivability
    Highly available for business continuity, supporting multiple levels of server redundancy and survivability.
  • Telephone Sets
    Support for a broad range of phones to suit varying user requirements.
  • Multiple Operating Systems
    Choice of operating system environments: Windows server-based implementation or Linux-based appliance model implementation.
  • Simplified Solution
    Available in an easy-to-manage single-server solution, Cisco Unified Communications Manager Business Edition, that combines call-processing and messaging.

 

Related Links & Resources

Products:

 Cisco IP Phones
 

Brochures:

Cisco Unified Communications Manager (540 KB)


Presentations:

Why Unified Communications? (PPT 6MB)
 

Video Testimonials:

Continental Airlines

Sysco Foods

U.S. Oncology

eCardio Diagnostics

Milestone Project Management

The Food Group

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Purchase:

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Product Videos:


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