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Cisco Unified Communications Manager
Cisco Unified Communications Manager extends enterprise
telephony features and capabilities to packet telephony
network devices such as IP phones, media processing devices,
voice over IP (VoIP) gateways, and multimedia applications.
Scalable, Distributable, and Highly Available
 Cisco
Unified Communications enables small and
medium-sized organizations to communicate more
effectively—strengthening the connections among employees,
customers, and partners—resulting in improved customer
service and increased productivity and profitability.
Businesses can collaborate in real time using applications
like call-routing, contact-management, voice-mail, e-mail,
mobile IP soft phone, and more—in an integrated, easy-to-use
interface. The solution makes it easier for employees to
access information and experts for faster task completion
and issue resolution.
IP Phones, VoIP Gateways, Multimedia Applications
Cisco Unified Communications Manager
extends enterprise telephony features and capabilities to
packet telephony network devices such as IP phones, media
processing devices, voice over IP (VoIP) gateways, and
multimedia applications. Additional services, such as
unified messaging, multimedia conferencing, collaborative
contact centers, and interactive multimedia response
systems, are made possible through open telephony APIs.
Cisco Unified Communications Manager is
installed on the Cisco 7800 Series Media Convergence Servers
and includes the following features:
- Highly scalable, supporting up to 30,000 lines per
server cluster
- Able to support a full range of communications
features and applications, including SIP-based
applications
- Highly available for business continuity, supporting
multiple levels of server redundancy and survivability
- Support for a broad range of phones to suit varying
user requirements
- Choice of operating system environments: Windows
server-based implementation or Linux-based appliance
model implementation
- Available in an easy-to-manage single-server
solution, Cisco Unified Communications Manager Business
Edition, that combines call-processing and messaging
Additional Resources:
Documentation:
Cisco Unified Communications: Bringing Innovation to
Accessibility
Online Tutorial:
Optimize Communications to Improve Your Business
Featured Content:
Make your Business Communications More Effective
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