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Cisco Unified Communications 500
Solutions for Small Business
Cisco Unified Communications Solutions unify voice, video,
data, and mobile applications on fixed and mobile networks,
delivering a media-rich collaboration experience across
business, government agency, and institutional workspaces.
Communicate more effectively by reaching the right resource
the first time.
For small businesses wanting to reach, serve, and retain
customers, Cisco introduces the Cisco Unified Communications 500 Series for
Small Business. This solution eliminates multiple servers
and combines voice, data, voicemail, Automated Attendant,
video, security, and wireless capabilities. It also
integrates with existing desktop applications such as
calendar, e-mail, and customer relationship management (CRM)
programs. The easy-to-manage solution supports up to 50
users in flexible deployment models based on your needs.
The solution includes:
-
 Eight IP phone station support
- Four trunks
- Optional T1/E1 voice interface (PRI and CAS)
- Integrated voicemail
- Automated attendant
- Basic call center capability
- Music on hold
- Optional wireless access
- System management
Core components of the Cisco Unified Communications 500
Series include:
- Cisco Unified IP phones, including wireless handsets
and Session Initiation Protocol (SIP) phones
- Cisco Unified Communications Manager Express for
call processing
- Cisco Unity® Express for voice messaging and
Automated Attendant
- Support for Cisco Unified CallConnectors for
integration with Windows PC applications
- LAN switching: Integrated Power over Ethernet (PoE)
switch, and ability to expand through Cisco Catalyst®
Express 520 Series Switches
- Firewall and VPN capabilities
- Optional integrated wireless LAN (WLAN) capability
on some models or external access points and Cisco
Wireless LAN Controller Modules
- Cisco Configuration Assistant for GUI-based
customization of the solution
- Optional remote system monitoring capabilities
Additional Resources:
Documentation:
Cisco Unified Communications 500 Series for Small Business
Online Tutorial:
Optimize Communications to Improve Your Business
Featured Content:
Make your Business Communications More Effective
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