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Cisco Unified Communications 500
Solutions for Small Business

Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich collaboration experience across business, government agency, and institutional workspaces.

Communicate more effectively by reaching the right resource the first time.

For small businesses wanting to reach, serve, and retain customers, Cisco introduces the Cisco Unified Communications 500 Series for Small Business. This solution eliminates multiple servers and combines voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. It also integrates with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The easy-to-manage solution supports up to 50 users in flexible deployment models based on your needs.

The solution includes:

  • Eight IP phone station support
  • Four trunks
  • Optional T1/E1 voice interface (PRI and CAS)
  • Integrated voicemail
  • Automated attendant
  • Basic call center capability
  • Music on hold
  • Optional wireless access
  • System management

Core components of the Cisco Unified Communications 500 Series include:

  • Cisco Unified IP phones, including wireless handsets and Session Initiation Protocol (SIP) phones
  • Cisco Unified Communications Manager Express for call processing
  • Cisco Unity® Express for voice messaging and Automated Attendant
  • Support for Cisco Unified CallConnectors for integration with Windows PC applications
  • LAN switching: Integrated Power over Ethernet (PoE) switch, and ability to expand through Cisco Catalyst® Express 520 Series Switches
  • Firewall and VPN capabilities
  • Optional integrated wireless LAN (WLAN) capability on some models or external access points and Cisco Wireless LAN Controller Modules
  • Cisco Configuration Assistant for GUI-based customization of the solution
  • Optional remote system monitoring capabilities

 

Additional Resources:

Documentation:

Adobe PDF  Cisco Unified Communications 500 Series for Small Business

Online Tutorial:

View video Optimize Communications to Improve Your Business

Featured Content:

View video  Make your Business Communications More Effective

 

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