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Zoom Call Recording
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Zoom Call Recording

Zoom Call Recording CallREC is an interaction recording solution for Cisco contact centers and unified communications environments. It scales from on-demand usage in small business up to large distributed contact center architectures. Search for calls using advanced criteria. Search for calls based on stackable conditions, including attached data from Cisco call center platforms. Save searches as filters for future quick actions.

Zoom Call Recording

Select

Select which calls to record based on your business requirements. Choose between total, random, business rules driven or on-demand recording.

Zoom Cisco Call Recording

Record

Give your customer interactions context. Record conversations augmented by business data from your contact center platform and CRM system.

Zoom Cisco Call Recording

Replay

Quickly search, find, replay and share recorded conversations. All in a secure environment that fully respects your privacy and data access policies.

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