DataVox is proud to be a State of Texas DIR vendor for Security Services – including Surveillance, and Security and Monitoring services. As such, DataVox meets all the requirements of the State of Texas term contracts. To learn more, see the DIR Cooperative Contracts Program overview.
To place your order or speak with a DataVox DIR specialist, call 713-881-7407 or email DIRsales@datavox.net. Purchase orders may also be faxed to 713-881-7207. Customers must reference DIR contract number DIR-CPO-4766 to obtain quotes and when placing purchase orders.
Due to Manufacturers’ restrictions, DataVox reserves the right to refuse a product for return. Certain items such as software, special orders including distribution orders, refurbished equipment, and discontinued products are sold “as is” and cannot be returned. Returns, if possible, are subject to current manufacturer’s policies and require a Return Merchandise Authorization (RMA) number in advance of the return. Returns without an RMA will be refused. COD shipments will be refused. If a returned product is not defective, DataVox reserves the right to assess a 15% restocking charge. Final acceptance of the return is conditional upon receipt of the product in “like new” condition with all parts, packing materials, seals and documentation intact. DataVox reserves the right to refuse a return which is not in “like new” condition.
DIR Customer Contact/Order Fulfiller
Senior Vice President of Marketing
6650 West Sam Houston Parkway South, Houston, TX 77072