Cisco Phone Systems
Based in Houston and Dallas-Fort Worth, DataVox is a Cisco Gold Partner and Master Unified Communications partner offering a comprehensive portfolio of industry-leading Cisco phone system solutions. DataVox has a variety of Cisco solutions to meet the needs of organizations of all sizes, from small start-ups to the large enterprises.
Contact DataVox today to discuss whether a Cisco phone system would be the best telephony solution for your business.
Cisco Unified Communications Manager
Cisco Unified Communications enables Enterprise-sized organizations to communicate more effectively—strengthening the connections between employees, customers, and partners—resulting in improved customer service and increased productivity and profitability.
Cisco Business Edition 7000
Cisco Business Edition 7000 (Business Edition 7000) is a stackable, packaged collaboration solution optimized for organizations with 1000 or more users, and thousands of devices. The solution offers premium voice, video, mobility, messaging, conferencing, instant messaging and presence, and contact center features on a single, integrated platform.
Cisco Business Edition 6000
Cisco Business Edition 6000 (formerly Cisco Unified Communications Manager Business Edition 6000) is designed for organizations with up to 1000 employees and is an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Cisco Unified Communications Manager Express
Deploy a cost-effective and highly reliable unified communications solution in your small office with Cisco Unified Communications Manager Express (formerly Cisco Unified CallManager Express). Embedded in the Cisco IOS Software that provides call processing for Cisco Unified IP phones, this solution enables the large portfolio of Cisco access and integrated services routers to deliver a comprehensive set of features commonly used by business customers.
Cisco Hosted Collaboration Solutions
DataVox also offers Cisco’s Cloud Collaboration solution – a hosted version of the industry-leading Cisco Collaboration portfolio. The Cisco Cloud Collaboration Solution offers best in class reliability and functionality in a cloud-based model and delivers the same rich features and user experiences of Cisco’s market-leading on-premise solution. Enjoy the flexibility to choose a private, public, or hybrid cloud to support your services or solutions.
Cisco Unified Contact Center
Cisco Unified Customer Contact solutions provide an open, strategic platform that extends Customer Service beyond simple phone transactions and the traditional contact center to unique content-rich customer-centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Collaboration across multiple devices is made easy with Cisco Jabber. Jabber allows users to access presence information, instant messaging, voice, video, desktop sharing and conferencing. It also can integrate with Cisco TelePresence from mobile devices.
Jabber gives your employees the collaboration tools they need to see, hear, or work together – on any device, at any time.
Communication is about more than simply being able to dial or send a message to team members or customers. It’s about being able to message, meet, and call instantly in a way that strengthens relationships and increases productivity.
Bring your teams together in a place that makes it easy to keep people and work connected. Cisco Webex offers a complete business collaboration service that enables you to message, meet, and call anyone, anywhere, at any time.
Informacast allows you to transform your network into a system for IP paging and emergency notifications making it easy to send out alerts to different devices at once. Informacast is compatible with most versions of Cisco Unified Communications Manager and IP phone models. You can now select areas of interest and notification perimeters for designated locations.
Eleveo Call Recording
CallREC is an interaction recording solution for Cisco contact centers and unified communications environments. It scales from on-demand usage in small business up to large distributed contact center architectures. Search for calls using advanced criteria. Search for calls based on stackable conditions, including attached data from Cisco call center platforms. Save searches as filters for future quick actions.