TRANSFORM YOUR CUSTOMER EXPERIENCE AND MOVE TO THE CLOUD
Providing the best customer experience is an important part of building customer loyalty. CCaaS (Contact-Center-as-a-Service) is a cloud-based customer experience solution that offers best-in-class, multi-channel customer engagement. DataVox partners with the world’s leading providers to provide strategic CCaaS solutions for your business.
BENEFITS
- Best overall value and functionality
- Cost effective upgrades
- High-quality multi-channel customer experience (Voice, Email, Chat, Social Media)
- On-demand access to customer information
- Workforce optimization and management
- Intelligent call routing that maximizes productivity
- The ability to build on an existing system
- Integration with CRM or databases
DATAVOX TECHNOLOGY DESIGN PROCESS
Meet, Consultation, and Understanding
Research, Determined, and Recommend
Recommend, Customize, and Implement
PARTNERS
A SINGLE RESOURCE FOR THE LATEST TECHNOLOGY
In addition, many of our clients choose DataVox as a single resource for their projects. Our methodology, which includes providing a turnkey solution, designing and implementing leading technologies, has benefited many of our customers. This unique approach ensures our customers a successful outcome for their projects.
By working closely with our clients, design firms and other members of the project team gives us an opportunity to assist our clients in looking at the latest trends in technology for their environment.
